Digital Product Manager

Location: ONE Locations & Remote

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ABOUT ONE

ONE is a global movement campaigning to end extreme poverty and preventable disease by 2030, so that everyone, everywhere can lead a life of dignity and opportunity.

We believe the fight against poverty isn’t about charity, but about justice and equality. Whether lobbying political leaders in world capitals or running cutting-edge grassroots campaigns, ONE pressures governments to do more to fight extreme poverty and preventable disease, particularly in Africa, and empowers citizens to hold their governments to account.

ONE’s members are crucial to this work. They come from every walk of life and from across the political spectrum. They’re artists and activists, faith and business leaders, students and scientists. They take action day in, day out — organizing, mobilizing, educating, and advocating so that people will have the chance not just to survive, but to thrive.

ONE teams in Abuja, Berlin, Brussels, Dakar, Johannesburg, London, New York, Ottawa, Paris and Washington DC, educate and lobby governments to shape policy solutions that save and improve millions of lives — and which every year are under threat from cuts and other priorities.

ONE is grounded in a mission, vision and set of values that provide a foundation for our work. At ONE, we look for talented individuals who are passionate about making change and who will strive to embody our values. Please take a moment to make yourself familiar with our values and mission statement before submitting your application.

Employees of ONE work in a collaborative and creative environment. When you work for ONE, you will receive excellent benefits along with the opportunity to be part of an international organization and contribute to our mission to end extreme poverty and preventable disease.

ABOUT THE OPPORTUNITY

The Digital Product Manager will help lead the development and maintenance of digital products, including the ONE.org site, working with staff across ONE’s offices in North America, Europe and Africa. This position is key to the development and roll-out of digital projects working in collaboration with ONE’s country, media and policy teams. The ideal candidate will have excellent experience leading the development of digital and mobile platforms, ideally within a communications, advocacy or campaigning environment.

This is a fixed-term position through October 2022, reporting to the Senior Digital Product Manager. This role has workplace flexibility options and can work out of a ONE office or be remote, subject to mutual agreement.

IN THIS ROLE, YOU WILL

  • Help oversee ONE’s digital project and product development processes including the development of digital campaigns and website improvements
  • Work closely with the wider digital team to help align strategy in support of ONE’s campaigning and membership goals
  • Handle digital builds in support of ONE’s global and country-specific campaigns e.g. microsites, quizzes, games, petitions, surveys etc.
  • Support ONE’s global teams in the management and development of national and regional digital projects, acting as a point of contact for project partners and providing input on digital development where required
  • Help manage ONE’s freelance web developers and roster of external development agencies
  • Build pages, actions and emails using WordPress, ActionKit and other platforms
  • Analyse traffic and usage data, provide reports to other teams and make adjustments to improve engagement
  • Direct testing plans in order to evaluate innovative approaches in our digital tools and projects
  • Help run key elements of the digital team’s operations, including an annual roadmap, and a monthly internal newsletter
  • Stay abreast of new and emerging online technologies
  • Any other duties as appropriate to the role

WHAT YOU BRING TO ONE

  • Must possess a minimum of five years of post-secondary experience or equivalent
  • Strong experience of digital project management / product ownership (can include websites, mobile apps and other digital products)
  • Outstanding attention to detail in all aspects of project management, from high-level project goals to technical quality assurance
  • Experience in relationship-management and liaison with project stakeholders
  • Ability to see the ‘bigger picture’ of projects, from a user-engagement perspective, and also from the viewpoint of the organisation’s strategic goals
  • Experience of leading external vendors and freelancers
  • Experience of running sites in WordPress or an equivalent CMS
  • Experience of working with CRM and advocacy systems such as ActionKit
  • An interest in the technical details of digital builds. Working/proficient knowledge of HTML, CSS, and basic JavaScript are all an advantage but not essential
  • Experience in managing projects for mobile
  • Strong knowledge of web usability and accessibility
  • Project management experience
  • Ability to work quickly and efficiently to a very high standard of detail
  • Ability to take ownership of projects and communicate project updates to stakeholders in a transparent and proactive manner
  • Excellent communication skills, and high-level of responsiveness on Slack and email
  • Ability to manage multiple, shifting priorities under tight deadlines while performing in a fast-paced, collaborative environment
  • Related work history in poverty and infectious disease alleviation, advocacy, policy, legislation and/or demonstrable interest in the causes ONE supports

OTHER ATTRIBUTES

  • An understanding of the complexities surrounding collaboration in a global matrix organization
  • Highly organized, analytical, detail oriented and self-motivated
  • Collaborative approach and strong interpersonal skills
  • Remain positive in high pressure and stressful situations
  • Critical thinking, communication, and relationship-building skills
  • Well organized, detail-oriented and analytical
  • Action oriented and results focused
  • Flexible and resourceful
  • Independent problem solver

LANGUAGE SKILLS

Fluency in English required.  Working knowledge of German or French is desirable but not essential.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

Remote work environment at the time of hire. In-office work options available and standard office work environment in the future when appropriate to facilitate.

APPLICATION INSTRUCTIONS

Please submit a resume and cover letter to this opening at ONE jobs!

We are committed to providing reasonable accommodations to applicants. When an applicant with a disability needs an accommodation to have an equal opportunity to compete for a job, they may request it orally or in writing (please email [email protected]). ONE will process requests for reasonable accommodation and will provide reasonable accommodations where appropriate, in a prompt and efficient manner.

We understand that a diversity of strengths, experiences, and backgrounds makes our team stronger. If this position interests you, we encourage you to apply and tell us why you are a great candidate for the role. ONE does not discriminate in its selection and employment practices. We are an equal opportunity employer and all qualified applicants will receive consideration for employment. To learn more about our diversity and inclusion work and priorities, visit https://www.one.org/us/about/diversity/.

Due to the number of inquiries that ONE receives, we thank all candidates for their interest yet only those who are selected for an interview will be contacted.

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